Problem D3D9 Client: Lost device - Orbiter 2010-P1 - Win 10

[Sraepaly]

After a few minutes of run time I get this error:



This happens anywhere from 2 to 15 minutes after starting. Even if I press no keys, sitting on the runway or actively in flight.

Orbiter log file....

**** Orbiter.log
Build Aug 30 2010 [v.100830]
Timer precision: 1e-007 sec
Found 0 joystick(s)
Module AtlantisConfig.dll .... [Build 100830, API 100830]
Module AtmConfig.dll ......... [Build 100830, API 100830]
Module DGConfigurator.dll .... [Build 100830, API 100830]
Module D3D9Client.dll ........ [Build 191122, API 100830]
Module uap.dll ............... [Build 110613, API 100830]
---------------------------------------------------------------

>> WARNING: Obsolete API function used: oapiRegisterMFDMode

At least one active module is accessing an obsolete interface function.
Addons which rely on obsolete functions may not be compatible with
future versions of Orbiter.
---------------------------------------------------------------
Module InterMFD55.dll ........ [Build 100826, API 100704]
Module OrbiterSound.dll ...... [Build 121120, API 100830]
Module DX9ExtMFD.dll ......... [Build 150107, API 100830]
Module ExtMFD.dll ............ [Build 100830, API 100830]
Module ScnEditor.dll ......... [Build 100830, API 100830]
Module Framerate.dll ......... [Build 100830, API 100830]
Module ModuleMessagingExtMFD.dll [Build 180624, API 100830]

>> MMExtMFD module initialized: version 2.1, compile date Jun 24 2018

**** Creating simulation session
D3D9Client: [DirectX 9 Initialized]
D3D9Client: Sytem has XNA math support
D3D9Client: [3DDevice Initialized]
D3D9Client: [Loading Stars]
D3D9Client: [Loading Constellations]
D3D9Client: [D3D9Client Initialized]
Module Sun.dll ............... [Build 100830, API 100830]
VSOP87(E) Sun: Precision 1e-006, Terms 554/6634
Module Mercury.dll ........... [Build 100830, API 100830]
VSOP87(B) Mercury: Precision 1e-005, Terms 167/7123
Module Venus.dll ............. [Build 100830, API 100830]
Module VenusAtm2006.dll ...... [Build 100830, API 100830]
VSOP87(B) Venus: Precision 1e-005, Terms 79/1710
Module Earth.dll ............. [Build 100830, API 100830]
Module EarthAtmJ71G.dll ...... [Build 100830, API 100830]
VSOP87(B) Earth: Precision 1e-008, Terms 2564/2564
Module Moon.dll .............. [Build 100830, API 100830]
ELP82: Precision 1e-005, Terms 116/829
Module Mars.dll .............. [Build 100830, API 100830]
Module MarsAtm2006.dll ....... [Build 100830, API 100830]
VSOP87(B) Mars: Precision 1e-005, Terms 405/6400
Module Phobos.dll ............ [Build ******, API 060425]
Module Deimos.dll ............ [Build ******, API 060425]
Module Galsat.dll ............ [Build 100217, API 100215]
Module Jupiter.dll ........... [Build 100830, API 100830]
VSOP87(B) Jupiter: Precision 1e-006, Terms 1624/3625
Module Io.dll ................ [Build 100217, API 100215]
Module Europa.dll ............ [Build 100217, API 100215]
Module Ganymede.dll .......... [Build 100217, API 100215]
Module Callisto.dll .......... [Build 100217, API 100215]
Module Satsat.dll ............ [Build 100215, API 100212]
Module Saturn.dll ............ [Build 100830, API 100830]
VSOP87(B) Saturn: Precision 1e-006, Terms 2904/6365
Module Mimas.dll ............. [Build 100215, API 100212]
SATSAT Mimas: Terms 113
Module Enceladus.dll ......... [Build 100215, API 100212]
SATSAT Enceladus: Terms 33
Module Tethys.dll ............ [Build 100215, API 100212]
SATSAT Tethys: Terms 101
Module Dione.dll ............. [Build 100215, API 100212]
SATSAT Dione: Terms 59
Module Rhea.dll .............. [Build 100215, API 100212]
SATSAT Rhea: Terms 68
Module Titan.dll ............. [Build 100215, API 100212]
SATSAT Titan: Terms 100
Module Iapetus.dll ........... [Build 100215, API 100212]
SATSAT Iapetus: Terms 605
Module Uranus.dll ............ [Build 100830, API 100830]
VSOP87(B) Uranus: Precision 1e-006, Terms 1827/5269
Module Miranda.dll ........... [Build ******, API 060425]
Module Ariel.dll ............. [Build ******, API 060425]
Module Umbriel.dll ........... [Build ******, API 060425]
Module Titania.dll ........... [Build ******, API 060425]
Module Oberon.dll ............ [Build ******, API 060425]
Module Neptune.dll ........... [Build 100830, API 100830]
VSOP87(B) Neptune: Precision 1e-006, Terms 391/2024
Finished initialising world
Module DeltaGlider.dll ....... [Build 100830, API 100830]
Module LuaInline.dll ......... [Build 100830, API 100830]
Finished initialising status
Finished initialising camera
Finished initialising panels
D3D9Client: [Scene Initialized]
clbkUpdate() called before clbkPostCreation()

>> MMExtMFD module sim start

Finished setting up render state

 

[kuddel]

Do you have any screensaver active? That might interrupt the connection to the Direct3DDevice.

 

[Sraepaly]

No active screensaver. Could McAfee LiveSafe be an issue? I don't like the thought of disabling my anti virus program.

 

[STS]

This can also happen if UAC triggers a popup. (If you were doing something else on the PC while Orbiter was running)

 

[kuddel]

@Sraepaly, thanks for providing the D3D9ClientLog - but sadly enough, that log can not contain the reason for the interruption.
While @STS talks about popups, any background task (like a chat or system monitoring app) that might pop up on the screen?
A "low battery" or "high CPU usage" warning could also be a candidate.

...and, your're right: disabeling your anti-virus software is not an option!

 

[kuddel]

Ah, by the way: Have you tried window-mode vs. full-screen, if that makes any difference?
In window-mode you might have a better chance in seeing what might cause the interrupt.

 

[Sraepaly]

Not doing any other tasks. And a correction to the title of this post, This was with the 2016 version of Orbiter. The other version doesn't kick me out with an error but does lose mouse focus after some time with no mouse or keyboard input. I'll post the correct Orbiter log here...\/ \/ \/ \/

Spoiler: Orbiter.log

**** Orbiter.log
000000.000: Build Aug 28 2016 [v.160828]
000000.000: Timer precision: 1e-007 sec
000000.000: Found 0 joystick(s)
000000.000: Module AtlantisConfig.dll .... [Build 160828, API 160828]
000000.000: Module AtmConfig.dll ......... [Build 160828, API 160828]
000000.000: Module DGConfigurator.dll .... [Build 160828, API 160828]
000000.000: Module OrbiterSound.dll ...... [Build 200811, API 160828]
000000.000: Module ScnEditor.dll ......... [Build 160828, API 160828]
000000.000: ---------------------------------------------------------------
BaseDir : D:\Orbiter D3D9\
ConfigDir : D:\Orbiter D3D9\Config\
MeshDir : D:\Orbiter D3D9\Meshes\
TextureDir : D:\Orbiter D3D9\Textures\
HightexDir : D:\Orbiter D3D9\Textures2\
ScenarioDir: D:\Orbiter D3D9\Scenarios\
000000.000: ---------------------------------------------------------------
D3D9 DLLs : C:\WINDOWS\SYSTEM32\d3dx9_43.dll [v 9.29.952.3111]
: C:\WINDOWS\SYSTEM32\d3d9.dll [v 10.0.19041.423]
000000.000: ---------------------------------------------------------------
000000.000: Module D3D9Client.dll ........ [Build 200811, API 160828]
000000.000: Module DX9ExtMFD.dll ......... [Build 200727, API 160828]
000000.000: Module GenericCamera.dll ..... [Build 200505, API 160828]
000000.000: Module Framerate.dll ......... [Build 160828, API 160828]
000000.000: Module InterMFD57.dll ........ [Build 161216, API 160910]
000000.000: ---------------------------------------------------------------
000000.000: >>> WARNING: Obsolete API function used: oapiRegisterMFDMode
000000.000: At least one active module is accessing an obsolete interface function.
000000.000: Addons which rely on obsolete functions may not be compatible with
000000.000: future versions of Orbiter.
000000.000: ---------------------------------------------------------------
000000.000: Module uap.dll ............... [Build 110613, API 100830]
000000.000: Module ReFuelMFD.dll ......... [Build ******, API 060425]
000000.000:
000000.000: **** Creating simulation session
000000.000: D3D9: [DirectX 9 Initialized]
D3D9: 3D-Adapter.............. : NVIDIA GeForce GTX 1060 3GB
D3D9: MaxTextureWidth......... : 16384
D3D9: MaxTextureHeight........ : 16384
D3D9: MaxTextureRepeat........ : 8192
D3D9: VolTexAddressCaps....... : 0x3F
D3D9: NumSimultaneousRTs...... : 4
D3D9: VertexDeclCaps.......... : 0x30F
D3D9: MiscCaps................ : 0x2FCEF2
D3D9: XNA Math Support........ : Yes
D3D9: Vertex Texture.......... : Yes
D3D9: Separate AlphaBlend..... : Yes
D3D9: Shadow Mapping.......... : Yes
D3D9: D3DFMT_A16B16G16R16F.... : Yes
D3D9: D3DFMT_A32B32G32R32F.... : Yes
D3D9: D3DFMT_D32F_LOCKABLE.... : Yes
D3D9: D3DFMT_A2R10G10B10...... : Yes
D3D9: D3DFMT_L8............... : Yes
D3D9: D3DDTCAPS_DEC3N......... : No
D3D9: D3DDTCAPS_FLOAT16_2..... : Yes
D3D9: D3DDTCAPS_FLOAT16_4..... : Yes
D3D9: Runs under WINE......... : No
D3D9: D3D9Build Date.......... : 200810
D3D9: Available Texture Memory : 4080 MB
000000.000: D3D9: [3DDevice Initialized]
000000.000: D3D9: [Loading Constellations]
000000.000: D3D9: [D3D9Client Initialized]
000000.000: Module Sun.dll ............... [Build 160828, API 160828]
VSOP87(E) Sun: Precision 1e-006, Terms 554/6634
000000.000: Module Mercury.dll ........... [Build 160828, API 160828]
VSOP87(B) Mercury: Precision 1e-005, Terms 167/7123
000000.000: Module Venus.dll ............. [Build 160828, API 160828]
000000.000: Module VenusAtm2006.dll ...... [Build 160828, API 160828]
VSOP87(B) Venus: Precision 1e-005, Terms 79/1710
000000.000: Module Earth.dll ............. [Build 160828, API 160828]
000000.000: Module EarthAtmJ71G.dll ...... [Build 160828, API 160828]
VSOP87(B) Earth: Precision 1e-008, Terms 2564/2564
000000.000: Module Moon.dll .............. [Build 160828, API 160828]
ELP82: Precision 1e-005, Terms 116/829
000000.000: Module Mars.dll .............. [Build 160828, API 160828]
000000.000: Module MarsAtm2006.dll ....... [Build 160828, API 160828]
VSOP87(B) Mars: Precision 1e-005, Terms 405/6400
000000.000: Module Phobos.dll ............ [Build ******, API 060425]
000000.000: Module Deimos.dll ............ [Build ******, API 060425]
000000.000: Module Galsat.dll ............ [Build 160828, API 160828]
000000.000: Module Jupiter.dll ........... [Build 160828, API 160828]
VSOP87(B) Jupiter: Precision 1e-006, Terms 1624/3625
000000.000: Module Io.dll ................ [Build 160828, API 160828]
000000.000: Module Europa.dll ............ [Build 160828, API 160828]
000000.000: Module Ganymede.dll .......... [Build 160828, API 160828]
000000.000: Module Callisto.dll .......... [Build 160828, API 160828]
000000.000: Module Satsat.dll ............ [Build 160828, API 160828]
000000.000: Module Saturn.dll ............ [Build 160828, API 160828]
VSOP87(B) Saturn: Precision 1e-006, Terms 2904/6365
000000.000: Module Mimas.dll ............. [Build 160828, API 160828]
SATSAT Mimas: Terms 113
000000.000: Module Enceladus.dll ......... [Build 160828, API 160828]
SATSAT Enceladus: Terms 33
000000.000: Module Tethys.dll ............ [Build 160828, API 160828]
SATSAT Tethys: Terms 101
000000.000: Module Dione.dll ............. [Build 160828, API 160828]
SATSAT Dione: Terms 59
000000.000: Module Rhea.dll .............. [Build 160828, API 160828]
SATSAT Rhea: Terms 68
000000.000: Module Titan.dll ............. [Build 160828, API 160828]
SATSAT Titan: Terms 100
000000.000: Module Iapetus.dll ........... [Build 160828, API 160828]
SATSAT Iapetus: Terms 605
000000.000: Module Uranus.dll ............ [Build 160828, API 160828]
VSOP87(B) Uranus: Precision 1e-006, Terms 1827/5269
000000.000: Module Miranda.dll ........... [Build ******, API 060425]
000000.000: Module Ariel.dll ............. [Build ******, API 060425]
000000.000: Module Umbriel.dll ........... [Build ******, API 060425]
000000.000: Module Titania.dll ........... [Build ******, API 060425]
000000.000: Module Oberon.dll ............ [Build ******, API 060425]
000000.000: Module Neptune.dll ........... [Build 160828, API 160828]
VSOP87(B) Neptune: Precision 1e-006, Terms 391/2024
000000.000: Finished initialising world
000000.000: Module DeltaGlider.dll ....... [Build 160828, API 160828]
000000.000: Module LuaInline.dll ......... [Build 160828, API 160828]
000000.000: Finished initialising status
000000.000: Finished initialising camera
000000.000: Finished setting up render state
000000.000: D3D9: [Scene Initialized]
000000.000: Finished initialising panels
D3D9: Loading Micro Textures for Moon
D3D9: Failed to load micro textures
D3D9: ERROR: SurfHandle=0xF6BDCC0, Never use Sketchpad::GetDC() hDC not available
001545.359: ---------------------------------------------------------------
001545.359: >>> WARNING: Obsolete API function used: VESSEL::GetHorizonAirspeedVector
001545.359: At least one active module is accessing an obsolete interface function.
001545.359: Addons which rely on obsolete functions may not be compatible with
001545.359: future versions of Orbiter.
001545.359: ---------------------------------------------------------------
007058.800: D3D9: [Session Closed. Scene deleted.]
007058.800: D3D9: [Destroy Render Window Called]
007058.800: **** Closing simulation session

 

[kuddel]

Just another idea I had: Did you overclock your graphics? That could lead to "device removed" exceptions any time.

 

[Sraepaly]

No system modifications of any kind. System is brand new and I am not one to mess with things I don't understand or that may cause problems.

 

[NonHumanOnboard]

Win10 has it's quirks, especially on laptops. Any new programs installed lately? Or some Windows settings changed? You may find an answer by looking back at some things you have done before this happened.

 

[fillikirch]

Anybody has a solution for the problem? Tried installing D3D9 Client on my laptop which has Intel Iris XE graphics and i am getting the same result (works fine on my home pc with a GTX 970). Default Orbiter works just fine on my System.

Edit: finally found a solution. Intel Software said driver was current but i downloaded one from the intel website anyway and now it works flawlessly.