Deger attributes this mess to his own fault in improperly training the crew:
"It is hard to believe we were doing such a bad job of teaching the manual phase of flying from Mach 1 to rolling out on final, but we were. The pilot usually takes control at Mach 1 on entry and hand flies the shuttle the rest of the way. This is about 80,000 feet altitude. We had in the training flow a single class in the simulator to teach this phase. A big problem was the flight director needles were turned off during this class and the student did a 100% manual flying task. This is not the way the shuttle is flown. The flight director needles are on and used extensively, but the pilots had zero training on how to use the needles. Even worse, this phase was not trained as the pilots came out of the pilot pool and were trained to fly an assigned flight. It was common when I took over for the pilots to not have taken this class in years."
A little scary, don't you think? Note that he is referring to the late 80s-early 90s, and one would hope the training regime has been tightened.