Can't Contact Google

[willy88]

Whenever I go to Google.com, .ca, .co.uk, etc. I get no response. I can't seem to access YouTube, either. Pinging returns nothing. Regardless, I can access any other non-Google sites just fine. Something funky is going on... :search:

Of course, it may just be something on my end, but I doubt it. Could anyone confirm this?

 

[MJR]

Everything is working for me. Is your firewall client blocking it or some security you have? If not, just try to reset your computer then wait some and turn it on and check it. Sometimes I can't access sites for no particular reason too.

 

[willy88]

Until I found out what's the problem I'll just say that terrorists detonated a nuke somewhere down south.

 

[MJR]

Ha.

 

[garyw]

Try PING and NSLOOKUP. you might have a stale DNS cache entry. Also try going to the IP address:

C:\WINDOWS\tools>ping www.google.com

Pinging www.l.google.com [66.102.9.99] with 32 bytes of data:

Reply from 66.102.9.99: bytes=32 time=15ms TTL=246
Reply from 66.102.9.99: bytes=32 time=16ms TTL=246
Reply from 66.102.9.99: bytes=32 time=15ms TTL=246
Reply from 66.102.9.99: bytes=32 time=17ms TTL=246

Ping statistics for 66.102.9.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 15ms, Maximum = 17ms, Average = 15ms

C:\WINDOWS\tools>nslookup www.google.com
Server: <deleted>
Address: <deleted>

Non-authoritative answer:
Name: www.l.google.com
Addresses: 66.102.9.147, 66.102.9.99, 66.102.9.104
Aliases: www.google.com

 

[TSPenguin]

You can also run a traceroute and check if the connections brake off at the same point.
Maybe your ISP has some routing issues...

 

[willy88]

Well, it seems to be working now.

 

[blane]

Probably just was a routing problem (which are usually solved after a short time). Like TSPenguin said, you can check whether it's a routing problem by using Traceroute (that's "tracert" in the windows command line, e.g. "tracert www.google.com").

 

[garyw]

Possibly also a cached negative DNS entry. It's worth trying an IPCONFIG /flushdns whenever you have these issues.

 

[MJR]

My IP to my computer won't even let me flush it or modify. Some guy put a trojan horse and deleted my IP. Thanks to that loser I have to get a whole new hard drive.

 

[TSPenguin]

How would a trojan make you need a new harddrive?
Why not just get rid of it and repair the damage?

 

[MJR]

The guy said that it deleted the IP so I can't access the internet. Then he tried removing it and he couldn't. He then said I would probably need a new hard drive because I can't get a new IP. He is the computer guy so I don't know.

 

[garyw]

My IP to my computer won't even let me flush it or modify. Some guy put a trojan horse and deleted my IP. Thanks to that loser I have to get a whole new hard drive.

Absolute Rubbish. This "computer guy" doesn't have a clue.

What's the error messages you are getting? What IP address do you have assigned to the machine? Can you ping the default gateway?

 

[MJR]

When I command Ipconfig, it says something about that it can't find any. Then I try to reset to default and it doesn't do anything. When I get home I'll post the exact same error message. How do you ping the default gateway?

 

[TSPenguin]

You open a command prompt and "ping 192.168.0.1" this should be the most common ip address routers aka modems use.
If that doesn't work, try pinging localhost (127.0.0.1) to see if your IP stack is working at all.
You said it was not found. So either someone told the trojan to delete some files or screw up your "PATH" enviroment variable.
Fixing this is certainly possible, but it is hard to do when you are not sitting in front of the computer.

And please don't let that computer guy anywhere near a computer anymore, he is dangerous! Really, lock him in a basement in some abandoned house without a phone line and power.

 

[garyw]

When I command Ipconfig, it says something about that it can't find any. Then I try to reset to default and it doesn't do anything. When I get home I'll post the exact same error message. How do you ping the default gateway?

When you do an IPCONFIG does it just give a blank reply or is there an entry next to IP address? A screenshot or a text dump of the IPCONFIG output would be very helpful in fixing this.

I think I know what the fix is but want to be sure.